Giving Good Customer Service

ObjectiveTo give children a hands-on experience of customer service to determine its effects on selling products.
Description Customer Service Survey

If your kids are creating their own store or business, such as a lemonade stand, you should encourage them to think about how to provide good customer service.

Steps:

1. In the planning phase of their business talk with them about good customer service.

2. Ask them what bad customer service looks like and then ask them what good customer service looks like.

3. Ask them if they think that customer service has an impact on if people buy products and how much they will buy.

4. Encourage them to provide excellent customer service while operating their business.

 

Complete When

Mark this activity as complete when you have talked with your kids about giving good customer service and they show a good understanding of what good customer service looks like.

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Age Range 7    8    9    10    11    12   
Activity Type Lesson
Tags Marketing  Interpersonal Intelligence  Communication  Customer Service 
CreatedCindyCindy
Last ModifiedRobRob

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